The customer can return the products if by fault of Giousouri wrong products or bad quality products were sold. The products must be in excellent condition, sealed in their packaging, complete and without any damage. The packaging of returned product has to be the one that initially came with the product and it should be in excellent condition.

The customer owns the right to return the products he / she bought without any cost and without needing to explain the cause of his / her decision for the return of the products, within fourteen (14) calendar days since the receipt date. In that case, the customer is charged with the indicated return cost.

Before sending back the product contact us by email or by phone

Returns will be accepted only after the Company accepts it and after inspecting the product to be returned. The product must be in exact same condition in which they were delivered without their initial packaging being unsealed or violated.

In any cases of return, the customer owns to return all the documents that accompanied the product intact and in excellent condition (e.g. Invoice Receipt, Retail Receipt, marketing material or any other promotional material, etc.